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Posted 360 days ago.
As i have said before,the reas...
As i have said before,the reason I bring the car to Tropical is because of your service rep,Carlos.I speak with him before hand and the rest is done by him.I get a call when the car is finished and it's that easy. Never had to bring the car back for a "redo".
ALENE R, ORLANDO, FL, Service Customer
July 22, 2016
CARLOS JOSE SHEPPARD-ORTIZ
Response
Great to hear, Alene! We will pass your compliments on to Carlos and thanks for servicing your vehicle here!
July 28, 2016
Posted 361 days ago.
Our appointment was a little a...
Our appointment was a little after 7am, but the car was not ready until after 4pm - which seems a little long for an oil change, freon, and a replaced fuse - especially with an appointment.
MARK R, KISSIMMEE, FL, Service Customer
July 21, 2016
ELSIE MARTINEZ
Response
Thank you for your feedback, Mark! We will use your comments to work on our services and hope to provide you with a shorter turn around time on your next visit!
July 28, 2016
Posted 362 days ago.
Always have received great ser...
Always have received great service.
VIRGINIA Z, ORLANDO, FL, Service Customer
July 20, 2016
RONY CRUZ ORAN
Response
Thanks for the feedback, Ralph! We look forward to working with you on your next visit!
July 28, 2016
Posted 363 days ago.
Fast, Friendly Service! Hector...
Fast, Friendly Service! Hector and his team did a fantastic job taking care of our 2007 F-150! Thank-you for keeping us on the road! 224,000 miles and still going strong!!
JEFF K, INDIANAPOLIS, IN, Service Customer
July 19, 2016
HECTOR MENDEZ
Response
Thank you for your feedback regarding our service team, Jeff! We are happy to hear that your 2007 F-150 is still going strong! We look forward to helping you keep it up and running for the months and years to come!
July 20, 2016
Posted 363 days ago.
It was a pleasure doing busine...
It was a pleasure doing business at Tropical as it always is.
DOLORES A, ORLANDO, FL, Service Customer
July 19, 2016
RONY CRUZ ORAN
Response
Great to hear, Dolores! We look forward to working with you again on your next visit!
July 20, 2016
Posted 364 days ago.
Service has always been good h...
Service has always been good here. It is just sales have been weak so next one probably have to buy somewhere else but will always have serviced here.
JEFF AND THERESA O, WINTER GARDEN, FL, Service Customer
July 18, 2016
HECTOR MENDEZ
Response
Thank you for your feedback, and we are sorry to hear that our sales department hasn't left you with a satisfying experience. We would love to try and improve your opinion of our sales department! We will look forward to working with you on your next service visit in the meantime!
July 20, 2016
Posted 364 days ago.
Car wash wheel cleaner was not...
Car wash wheel cleaner was not working properly
WILLIAM G, DAVENPORT, FL, Service Customer
July 18, 2016
RICHARD DONE
Response
Thank you for your feedback, William. We will make sure it is up and running well on your next visit!
July 20, 2016
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